About FuzzyMates Pet Care

FuzzyMates is a team of pet lovers serving pet lovers!

People want only the best for their pets. Whether you are selecting a pet sitter for daily dog walking or a trip out of town, we offer top-of-the-line services to meet your needs. We understand that pets truly become part of the family, and we want to be there to care for them when you can’t be.

Let us show you how we can work together to develop a personalized plan focused on comfort, safety and joy for both you and your pet. With FuzzyMates Pet Care, you will truly enjoy your time away knowing that your pets and your home are safe in our hands.

We love helping families! How can we help yours?

We provide regularly scheduled visits to our client’s home to care for their pet(s). These visits can include:

Dogs: sitting, feeding, playtime, and walks, ensuring our client’s beloved companion has both the physical exercise and social interaction needed to maintain long-term health physically, emotionally, and mentally.

Cats: sitting, feeding, and feline fun playtime, all tailored to the developmental stage of the cat, designed to keep kittens feeling entertained and older cats feeling safe and secure when the pet parent is not home. Litter box cleaning

Birds, Fish and Small Animals: care, feeding, habitat maintenance, and personal interaction in the manner requested by the client.

In addition we offer special needs care, pet waste pickup, and pet transportation. Each visit is anywhere from 15-60 minutes or overnight. Services can be combined and customized as well.

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We work within a 1-2 hour range of time but do our best to accommodate specific time requests. This is agreed upon by our clients during the in-home consultation.

We send a backup sitter to cover if the scheduled sitter is unable to get there.

Yes, accidents happen and that is part of what we do! During the in-home consultation, we ask where cleaning supplies are kept and how they are to be used.

We schedule a free in-home consultation at your convenience. We ask about your pet’s daily routine – feeding, walking, playtime, toileting habits, medications, likes and dislikes, how they interact with people and other pets, as well as your veterinarians contact information. The more we know, the better care we can provide your pet!

Yes, we need at least one key and/or access to your garage or front door keypad code. We keep the key or that information in our possession until otherwise instructed by you.

You would notify the guard that we will be pet sitting during specific times so they will allow the pet sitter access. You may also give us access to the gate code.

In the event of an emergency, we will make every effort to contact you first for instructions. If it is an urgent medical situation, your signature on the service agreement authorizes us to seek medical attention from your veterinarian or local emergency pet hospital.

Yes, we always pick up your pet’s waste. We provide our dog walkers with pet waste bags and instruct them to dispose of them in designated containers either at a dog park or at our client’s homes.

Mainly dogs and cats, but we also care for fish, birds, rabbits, guinea pigs and other small animals. Occasionally we care for chickens and reptiles.

No, you need to contact Mary Dixon, owner/operator through email, phone or text. Our pet sitters are provided with business cards they can give to potential clients.

Our service hours for regular visits are 7 am-9 pm. Overnight Care is from 8 pm-8 am.

Most of the time we schedule the sitter that has worked with your pet in the past if possible. We always ask the client if they would like to meet an alternate pet sitter. We work as a team at times when multiple pet sits are needed in a day.

They start at 15 minutes. We also offer 30, 45 and 60 minute visits and overnight care which is 12-14 hours at a time.

The owner, Mary Dixon has been a professional pet care provider and owner/operator since 2011, caring for hundreds of pets from puppies and kittens to senior dogs and cats in every type of circumstance. She has countless experiences with administering medications, caring for shy and fearful pets or pets requiring extra care. She meets every pet parent and their pet before providing service and is currently the proud pet parent of 2 senior cats.

We will be there weather permitting if the roads are safe for our pet sitters to drive on. In the event of extreme weather conditions and road closures, we may need to contact a neighbor or other emergency contact you provide to assist with caring for your pet(s) until conditions improve and the pet sitter can get there.

Yes, we can send daily texts or email updates with photos per our clients’ request.

Yes, we charge 5.00 additional per visit on Easter Sunday, Memorial Day, July 4th and Labor Day. 10.00 additional per visit on Thanksgiving Day, Christmas Day and New Year’s Day.

Yes.

Not at this time but we hope to offer that service on a limited basis in the future.

Overnight stays include a 30 minute dinner visit between 4-6 pm. We feed your pet, provide medications if needed, and go for a walk or let your pet out in the yard. The sitter leaves, then returns between 8-9 pm. During that time, we follow your pets evening routine – snack time, cuddling, watching TV, playtime, bedtime. The sitter stays through the following morning for your pet’s regular routine.

Yes

We accept cash, checks, all credit cards and PayPal. You can leave a check or cash for the sitter to pick up, or at the consultation we will ask for your credit card information. Your credit card information is encrypted and stored on a secure credit card processing server and you will be billed after service is completed. With PayPal, we send a link for you to pay the invoice after service is completed.

To avoid cancellation fees, we require 24-hour advance notice if you need to cancel any booking. For daily dog walks, if we are notified no later than 9am the day of the walk, a 10.00 fee will be charged. After 9am, the full price for the dog walk will be charged. For vacation pet sitting bookings, a 25.00 fee will be charged unless we are notified 24 hours before the assignment begins.

We will make every attempt to contact the client on how to proceed. Or we will purchase food at a local pet food store and provide a receipt so we can be reimbursed for that or any other supplies that are needed.

We will drop your key off or mail it to you.

To read the Terms of Service Agreement for FuzzyMates Pet Care please visit our Terms of Service Agreement Page.